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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #570 on: November 02, 2017, 10:50:49 pm »
Hi Qoo10 Seller, I encounter a problem. The Qoo10 staff removed me from SSC (Shipping system completion). Meaning usually if customers never click confirm delivery but after some time, Qoo10 system will auto confirm and settlement will be pay to me. But this Qoo10 staff remove this auto delivery confirmation from my account. For those customers using Normal postage, some of them never click confirm delivery which means I will never get my settlement. I do not have time to msg all customers to pls click on confirm delivery. Qoo10 said only buyer can click on confirm delivery then settlement will be pay to me.

Is the whatspp group for qoo10 seller still available? How to join?

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SarahPB

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #571 on: November 03, 2017, 09:53:19 pm »
Hi Qoo10 Seller, I encounter a problem. The Qoo10 staff removed me from SSC (Shipping system completion). Meaning usually if customers never click confirm delivery but after some time, Qoo10 system will auto confirm and settlement will be pay to me. But this Qoo10 staff remove this auto delivery confirmation from my account. For those customers using Normal postage, some of them never click confirm delivery which means I will never get my settlement. I do not have time to msg all customers to pls click on confirm delivery. Qoo10 said only buyer can click on confirm delivery then settlement will be pay to me.

Is the whatspp group for qoo10 seller still available? How to join?

yup. only buyer can confirm delivery. this is to avoid misuse by sellers.
if the buyer do not click confirm delivery, but after a long period of time, it is taken that they have received and Qoo10 will credit the money to you in your account

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Wonderwhy

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #572 on: November 14, 2017, 10:40:26 am »
Hi, I’m new to qoo selling. Can anyone tell me how. Much qxpress charge for their delivery?

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cherubcove

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #573 on: November 14, 2017, 11:16:25 am »
Hi, I’m new to qoo selling. Can anyone tell me how. Much qxpress charge for their delivery?

abt $4 for a parcel less than 5kg

You can check this out
https://www.qoo10.sg/shop/qxpress


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Wonderwhy

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #574 on: November 14, 2017, 04:08:36 pm »
abt $4 for a parcel less than 5kg

You can check this out
https://www.qoo10.sg/shop/qxpress


thx alot. still alot to learn, almost fainted when i login the QSM >.<

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Wonderwhy

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #575 on: November 16, 2017, 07:35:40 pm »
Hmmm.. is there any guide on the Q inventory thing? I saw some got option follow by the numbers of stock left.. how to do that ? i duwan to get into OOS and still got ppl buying

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guest

Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #576 on: November 24, 2017, 07:23:47 am »
Hello, which column or feature in QSM to list my items under "Best Sellers"?

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Bella

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #577 on: November 28, 2017, 05:26:40 pm »
Dear All,

may i know what is the correct steps to select qxpress to deliver goods to customer ?

i tried to tick the order no and select print airway bill. it auto generated tracking no start with SGPXXX. however no one come from qxpress to pick up my item. tried to call qoo10 they do not entertain seller queries all need to ask via email which i have done so but reply from them. i tried to call qexpress they said they cannot advise as they not familiar with qsm platform. fainted...

can someome help please..

thanks a lot

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Bella

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #578 on: November 28, 2017, 05:27:58 pm »
but No reply from them*

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happyshar

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #579 on: November 28, 2017, 06:12:34 pm »
Dear All,

may i know what is the correct steps to select qxpress to deliver goods to customer ?

i tried to tick the order no and select print airway bill. it auto generated tracking no start with SGPXXX. however no one come from qxpress to pick up my item. tried to call qoo10 they do not entertain seller queries all need to ask via email which i have done so but reply from them. i tried to call qexpress they said they cannot advise as they not familiar with qsm platform. fainted...

can someome help please..

thanks a lot

call qxpress.
First u tick the boxes den u click request pickup and choose a date. Their pickup from 10am to 7pm so it's hard to tell when they will come.
You can call qxpress number once u have the pickup number. Anyway they won't be able advice what time courier come but if u do it often enough you will roughly get the idea usually your courier come to your district at certain timing

But first of all u must request pickup. From what u say think u haven requested pickup. The airway bill only for printing purposes to stick to your parcel.
What Do you call, a person with sympathy but zero empathy?

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Bella

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #580 on: November 28, 2017, 06:26:31 pm »
Thanks for the reply.

yes, i miss out the second steps which need to request for pick up.

thanks a lot and have a nice day :)


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zombieboy13

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #581 on: December 19, 2017, 07:44:09 pm »
Hi guys, saw on the other site someone posted this. was wondering the same question as well. "since taobao/ezbuy is pretty much very accessible and user friendly now, why would anyone choose to buy from qoo10 then? I mean taobao sellers usually are china retailers or suppliers themselves, their prices would be very much competitive. Can anyone be able to advise?" i really do wonder, anyone able to give their opinions?

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happyshar

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #582 on: December 19, 2017, 07:52:18 pm »
Hi guys, saw on the other site someone posted this. was wondering the same question as well. "since taobao/ezbuy is pretty much very accessible and user friendly now, why would anyone choose to buy from qoo10 then? I mean taobao sellers usually are china retailers or suppliers themselves, their prices would be very much competitive. Can anyone be able to advise?" i really do wonder, anyone able to give their opinions?

1.) They cannot read Chinese
2.) They can read minimum Chinese
3.) They can read Chinese but absolutely abhors browsing in Chinese
4.) e**uy is very slow, and the customer service not very gd. Now they facing crisis also  :P People are skeptical.
5.) They can afford to buy from local
6.) It is faster to buy from local
7.) They can do cash on delivery
8.) It is safer to buy from local. If anything go wrong they know where to complain and / or can blog about it.
What Do you call, a person with sympathy but zero empathy?

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zombieboy13

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #583 on: December 19, 2017, 08:04:13 pm »
1.) They cannot read Chinese
2.) They can read minimum Chinese
3.) They can read Chinese but absolutely abhors browsing in Chinese
4.) e**uy is very slow, and the customer service not very gd. Now they facing crisis also  :P People are skeptical.
5.) They can afford to buy from local
6.) It is faster to buy from local
7.) They can do cash on delivery
8.) It is safer to buy from local. If anything go wrong they know where to complain and / or can blog about it.

correct me if im wrong. i believe ezbuy is an english version of taobao which allows non-chinese users to access (which means users dont have to able to read chinese), and also i also believe there's a collaboration between taobao and lazada currently which further allows more users to purchase from taobao more conveniently.
anyway thanks for sharing, up for further discussion please :)

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happyshar

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Re: [Official]Online Selling Thread! Qoo10/Lazada/Carousell/etc
« Reply #584 on: December 20, 2017, 06:28:49 pm »
correct me if im wrong. i believe ezbuy is an english version of taobao which allows non-chinese users to access (which means users dont have to able to read chinese), and also i also believe there's a collaboration between taobao and lazada currently which further allows more users to purchase from taobao more conveniently.
anyway thanks for sharing, up for further discussion please :)

But the point is most ppl still buying from local lol.
Yeah I think ezbuy has English version if you're talking about their buy for me service (which is currently half up due to their crisis and also with unfavourable exchange rates)
To use ship for me one has to read Chinese ultimately lol.
Yeah alibaba has invested 2bil+ into lazada which explains the "collaboration" ongoing.

I think your question is somewhat similar to asking why don't people apply for insurance policies by themselves through the company instead of engaging agents. Or why don't ppl buy / sell their properties by themselves instead of engaging property agents. The answer is pretty Much similar. Ppl are lazy and they have money to afford instead of going through the procedures by themselves.
They need ppl to entertain enquiries regarding products. They nd details. They nd assurance. This is wad carting and clicking directly can't give. Neither does a Cust service which operates using bots, and gives cut and paste answers.
Ppl pay for the easiest way out. Pay to have less risk. Pay for faster timeline and less delay. Pay for less liaison to get their stuffs. Because they can.
« Last Edit: December 20, 2017, 06:54:29 pm by happyshar »
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